Social Scavenger

Looking for a game in your city?

Not receiving our emails?

If Social Scavenger messages aren’t showing up, your inbox filters are usually the reason. Email providers often sort messages into Spam, Junk, or Promotions — even from senders you know.

Start with the quick fixes below, then follow the guide for your email app. Most people are back on track in a few minutes.

Quick Fixes

Try these first — they solve most delivery issues without changing account settings.

  • Search your inbox for @socialscavenger.com
  • Check your Spam, Junk, and Promotions folders
  • If you find us, mark the message as "Not spam" or "Not junk"
  • Add info@socialscavenger.com to your contacts

Still missing emails? Use the step-by-step instructions below for your email provider.

Gmail

Create a filter so messages from @socialscavenger.com skip Spam and land in your inbox.

  1. Step 1

    Open Gmail and click the gear icon, then select Settings.

    Gmail Step 1 screenshot
  2. Step 2

    Select See all settings.

    Gmail Step 2 screenshot
  3. Step 3

    Open the Filters and Blocked Addresses tab.

    Gmail Step 3 screenshot
  4. Step 4

    Click Create a new filter.

    Gmail Step 4 screenshot
  5. Step 5

    In the From field, enter @socialscavenger.com.

    Gmail Step 5 screenshot
  6. Step 6

    Click Create filter.

    Gmail Step 6 screenshot
  7. Step 7

    Check Never send it to Spam, then click Create filter to save.

    Gmail Step 7 screenshot

Outlook

Add Social Scavenger to your Safe Senders list so Outlook stops filtering our messages.

  1. Step 1

    Click the gear icon to open Settings.

    Outlook Step 1 screenshot
  2. Step 2

    Select Mail, then open Junk email.

    Outlook Step 2 screenshot
  3. Step 3

    Under Safe senders and domains, click Add.

    Outlook Step 3 screenshot
  4. Step 4

    Enter info@socialscavenger.com and click OK.

    Outlook Step 4 screenshot
  5. Step 5

    Click Save.

    Outlook Step 5 screenshot

Apple Mail / iPhone

On iPhone, iPad, and Mac, a few taps tell Mail that Social Scavenger is a trusted sender.

  1. Step 1

    Find a Social Scavenger email

    Search your inbox for @socialscavenger.com. Check Spam and Junk if nothing appears in your main inbox.

  2. Step 2

    Mark us as safe

    Open the message, tap the sender name, then choose Mark as Not Junk or move the email to your inbox.

  3. Step 3

    Add us to Contacts

    Tap the sender name and select Add to Contacts. On Mac, you can also go to Mail → Settings → Junk Mail and add @socialscavenger.com to your allow list.

  4. Step 4

    Optional: add a VIP (iPhone)

    In Mail, tap the sender name and choose Add to VIP so our messages stay easy to find.

Troubleshooting Checklist

Work through this list if messages still aren’t appearing after the steps above.

  • Check your Spam folder
  • Check your Promotions folder (Gmail)
  • Search for @socialscavenger.com
  • Mark emails as "Not spam" or "Not junk"
  • Add Social Scavenger to your contacts

Need More Help?

If your provider isn’t listed or you’re still not receiving emails, our team can help.

Call us at +1 855-619-7529 or connect on social — whichever is easiest for you.

Let Us Know How We Can Help.

Get In Touch Today 1.855.619.PLAY(7529)

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